Shipping & Returns

Shipping & Returns

Do you offer free local delivery?

Yes, we deliver locally to the Windsor-Essex, Ontario, Canada residents. Our delivery is free of charge. Please call us at 1-855-962-5198 to make sure you live in an area our delivery vehicles cover. 

How long will my delivery take to arrive?

Typically 1 – 3 business days.

Will my package be private and unmarked?

Yes, we will send your prescriptions in a regular unmarked box or bubble mailer bag to keep your prescriptions discreet and private. We also use tamper-proof materials so you have peace of mind.

Will I have to sign for my package?

Yes, we need to make sure you are the one who receives your package.

What if my package arrived damaged?

If your package arrives damaged, please call us as soon as it arrives. We will discuss solutions to make sure you don’t fall behind on your medication intake.

What if my package has been tampered with?

We use a tamper-proof system on each package so you can easily identify if your package has been tampered with. If you suspect something is not right, please call us as soon as possible at 1-855-962-5198.

Do you accept returns?

No, due to the nature of prescription medication we do not accept returns.

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