Anyone who lives in Ontario, Canada.
Yes, of course, we can easily transfer your prescriptions to our pharmacy or move them to a physical retail pharmacy of choice if requested. We operate the same as any traditional pharmacy location the only difference is we deliver your prescriptions in the mail.
Yes, we are registered with the Ontario College of Pharmacists and are a member of the following organizations:
Ontario Pharmacists Association https://www.opatoday.com/
Candian Pharmacists Association https://www.pharmacists.ca/
Ontario College of Pharmacists http://www.ocpinfo.com/
We are a team of certified pharmacists and technicians.
Yes, we need to make sure you are the one who receives your package.
Yes, we can receive prescriptions the same way your doctor sends them to your current pharmacy.
Yes, we will send your prescriptions in a regular unmarked box or bubble mailer bag. Keeping your prescriptions discreet and private. We also use tamper-proof materials, so you have peace of mind.
We would like you to call us as soon as it arrives and we will discuss solutions to make sure you don’t fall behind on your medication intake.
Our team takes all your medication and organizes it by time and date and places it into a specially sealed package. This is great because you will know if you forgot to take your medication and also what time to take certain kinds of medication. We take all the hard work and do it for you. All you need is water!
Yes, you can set this up initially, or you can call and add this later on or as you go. They can also be placed in our special sealed packaging system at your convenience. Since vitamins and OTC (over the counter) items are not covered by drug plans, they will need to be placed on a payment program. Please call us for more details 1-855-962-5198
No, due to the nature of prescription medication we do not accept returns.
Yes, we accept all drug benefit programs offered in Ontario. Not all programs cover all medications, so its best to have your doctor prescribe you a medication that your plan covers. You can also call us anytime to ask us if a particular medication is covered under your plan. 1-855-962-5198
Yes, we do as of January 1, 2018.
OHIP+ covers medication costs up to your 25th birthday.
If you are interested to know what drugs are covered under OHIP+ or any other additional info, please click here.
All co-pay or co-operative payments are assessed by your payer or drug plan provider. They are dependent on your contract or legislation or both. If you are unsure about this, we can try to help with the specifics of your plan. Please call us at 1-855-962-5198
No, at special request we can send you normal prescription bottles for your pills. Some medication like nasal sprays won’t be able to be packaged in the MyEasyDose system they will come as you would normally get them.
Yes, we are part of a program called ClinicalConnect that can access real-time hospital records if you need us to so we can fulfill your prescriptions.
Full name, Date of birth, Phone number, Email address, Home address, Insurance, Name of Doctor and list of allergies.
Typically 1 – 3 business days.
We work with your doctor and insurance directly to make refills as seamless as possible. If you do not want to receive a prescription any longer, then simply call us to cancel it. Note: We do not recommend cancelling prescriptions that your doctor has prescribed without proper consultation with your doctor.
Yes, we can fill insulin. Since insulin needs to be at controlled temperatures, we have special cold packaging and ship it with overnight express shipping. If your prescription plan does not cover testers or needles, please call up to set us a payment plan. 1-855-962-5198
We can accommodate both brand name and generic. Typically most pharmacies fill generic brands unless a special request has been made to fill a name brand. If you would like a specific brand, please call us, and we will gladly help. 1-855-962-5198
Typically no, we like to assist you better by having more control over your medications, dose changes and new medications you might be prescribed to. If you would like refill medications longer than one month at a time, please call us, and we can discuss this with you. 1-855-962-5198
Yes, each prescription comes with detailed directions. We can also schedule a phone call to go over your medications with you and answer any questions you may have. You may also receive a call or email randomly asking for a time to schedule a discussion for your medications. We like to make sure you are taking your medication properly.
If you have been prescribed a medication that needs to be taken urgently, please go to your local pharmacy so you can start that medication as soon as possible. Short term refills are needed from time to time, and they need to be filled in a timely manner.
We use a tamperproof system on each package so you can easily identify if your package has been tampered with. If you suspect something is not right, please call us as soon as possible. 1-855-962-5198
You can call, fax or email us address changes. Phone: 1-855-962-5198 Fax: 1-519-948-7195 Email: email@example.com | If you change your address, please make sure you contact us as soon as possible so we can make your delivery as seamless as possible. Also notify your doctor, insurer, and health card provider (Service Ontario) as well.
You can call us to arrange alternative delivery options. We can send you more medication than usual for a particular month so you will have enough until you return from vacation. We also may be able to ship to a secondary address as long as it is within Ontario, Canada and you will be present to sign for the package. We’re here to work with you in any situation you may have. Call us at 1-855-962-5198
No, currently we offer free shipping on all regular shipments. An additional shipping cost may incur on special overnight shipping requests, but in most cases, we will cover the cost of shipping. Please call us to discuss your special request. 1-855-962-5198